FAQS
Where can I run/walk?
Anywhere! This is your virtual run, and we want you to complete it wherever and whenever you want between November 15 and December 25.
What distances can I run?
You can choose to run a 10k or 5k!
What items are included with the Virtual Christmas Run?
The Virtual Christmas Run includes a holiday quarter zip pullover and the merriest finishers medal, plus a virtual bib!
When do I need to complete my run?
You can complete your run anytime. Once you complete your run, you can log your results online. After that, you can download your Finisher’s Certificate, see how you rank on our active leaderboard, and upload photos to share with fellow participants. To receive a Finisher’s Certificate, your run must be completed and logged by December 31st.
How do I track my distance and time?
For the Virtual Run, we accept results on the honor system, but the most accurate tracking is typically via a device with GPS tracking.
How do I log my results?
Click the Log Result button on your Virtual Run registration to enter your time. Once you’ve entered your run time, click the Finisher Certificate button to download your personalized Finisher Certificate.
When will my packet ship?
Packets will begin to ship in December. Register by December 4th to guarantee your race packet by Christmas.
Do I need to submit results to get a medal?
No. Your medal will be mailed to you with your packet after you register. This way, you’ll have it ready for you the moment you finish your run (as long as you sign up prior to November 8).
How do I track my distance and time?
For the Virtual Run, we accept results via the honor system. However, the most accurate tracking is typically via a device with GPS tracking. You may upload this data when you log your run.
Do you ship internationally?
The Virtual Christmas Run is currently available only for addresses within the United States, including Alaska and Hawaii.
What do I do if my goodie bag doesn’t fit? Can I swap it?
We do not offer any size exchanges post packet shipment. All changes to sizes need to be made prior to confirming registration. We highly recommend that all participants take care to view the sizing chart to order the correct size.
